During the pandemic an unfreeze in the ways of working took place.

Our traditional assumptions were questioned; new skills were learnt; and new attitudes developed.

For more than half of workers the workplace became the home, and time became more flexible.

Towards the end of the pandemic the assumption was that working practices would refreeze into a new form. It is the nature of that refreeze that is now under debate.

Tensions are emerging as the opinion of the ‘right’ approach to working practices differs, not only between organisations and leaders and their people but also between leaders within each organisation.

Prof. Lynda Gratton’s latest column for The Times outlines my advice to leaders looking for a solution to their battle over hybrid. Read the piece here.