Lynda Gratton

The Pandemic’s Lessons for Managing Uncertainty

‘The Pandemic’s Lessons for Managing Uncertainty’, MIT Sloan Management Review by Lynda Gratton.


Since the Covid-19 pandemic hit, old norms and habits we set aside have been replaced by new ones, which are now sufficiently embedded for us to pause and take stock. So, what have we learned? And how can we use those learnings to empower us over the coming months?

In her recent article for the MIT Sloan Management Review, Prof. Lynda Gratton focused on exactly this topic, by looking at the experiences of four organisations: Tata Consultancy Services (TCS), Vodafone, Arup, and Artemis Connection. Using their experiences as case studies, she was able to highlight four key areas that need exploring.