If the office is going to be a place for cooperation, we need to design our spaces to encourage it.

The idea that before the pandemic we spent all our time wandering around having water cooler conversations, in most cases was actually not the case.

We now need to go back and say how do we build serendipity?

Prof. Lynda Gratton recently spoke at The Wall Street Journal CEO Summit, you can listen to the podcast from the discussion with world-renowned designer Thomas Heatherwick and Lynda here.